By ensuring that the best people are delivering the best products to the market, SHC has forged long-standing relationships with many of Australia’s most
established and progressive building companies.

One such company has forged a strong working relationship with SHC for 14 years.

"We use SHC on all our building sites for all our building insurance needs, as well as public liability cover and workers compensation," the company’s owner said.

"The greatest benefit we receive from SHC is that it invariably secures the best rates and deals for us from insurance companies.

"We generally have at least half a dozen or so building jobs on the go at any one time, so everyone at our company is far too busy to concentrate on any issues outside of our core business.

"It’s vital to us to have an insurance broker on board who knows that aspect of the business inside out. With SHC, we know that whatever the issue is, it will be looked after.

"Of course, that means our people can just get on with running the business."

The owner said that one occasion where SHC’s services came to the fore was when the building company was dealing with the only major workers compensation claim ever made against it.

"On the basis of that one claim, an insurance company was reluctant to insure us," the owner said. "One major claim in more than 20 years of operation, and yet we were placed in that situation. SHC, however, stepped in, negotiated with the insurance company and resolved the issue in our favour in a very timely manner."

In general, the owner said that its relationship with SHC had helped the company grow and succeed.

"As well as being efficient and professional, SHC has always offered us a highly personalised level of service. It gives a building company great peace of mind to have people of the calibre of SHC looking out for your best interests.

"We would recommend SHC to any potential client, as its prompt service is extremely professional in all facets. SHC knows our business, which ensures the right insurances are in place at the right premium."

Another building company, one of the largest in one Australian state, has also established a longstanding relationship with SHC.

The company has used SHC’s services to account for all its building insurance, public liability and workers compensation requirements for the last decade.

"We’ve received excellent service from SHC over many years and honestly have had no complaints with them at any stage over this time," the company’s owner said.

"Insurance goes hand-in-hand with every building site. With SHC, setting the policy is easy and claims are handled efficiently.

In addition, their follow up is excellent. Put simply, SHC are just good to do business with."

An experience of the company’s owner is an example of how SHC is willing to go that extra step for clients.

"I was dealing with a local council some distance away from the state capital, where my company is based. I was having a paperwork dispute at the council’s front desk, and they wouldn’t issue me with the plans I needed.

"I called SHC, and they spoke over the phone with the council to sort everything out before faxing through the necessary documentation directly to the council. I got my plans on the spot and was able to go about my business straight away.

"On a day-to-day basis, SHC have always delivered exactly what I’ve needed at any given time with an excellent level of service.

But it’s the out-of-the-ordinary episodes like my experience at that local council that shows just how valuable it is to have the people at SHC in your corner